How to send a help alert.

A help alert tells everyone in your group you need them, with where you are. It goes to your group only. It does not contact 911 or rescue services.Example screens from a demo group in Yosemite Valley. The orange ring shows what to tap. Tap a screen to see it larger.

01

Send one

  1. 1

    Open the extras in chat

    In your group's chat, tap the + next to the message box, then Help alert.

    Group chat with the plus button circled
    Tap +
    Chat extras with Help alert circled
    Help alert
  2. 2

    Confirm and send

    Signum reminds you it only reaches your group. Tap Prepare Help Alert, then send. Your position goes with it.

    Alert this group? dialog with Prepare Help Alert circled
    Prepare Help Alert
02

Answer one

  1. 1

    Tap Acknowledge

    When someone sends a help alert, your phone alerts you and it shows in the chat as an Open group alert. Tap Acknowledge so they know you've seen it and help is coming. Tap the pin to see where they are on the map.

    An open help alert from Rae with the Acknowledge button circled
    Acknowledge
  2. 2

    Resolve it when it's sorted

    Once everyone's OK, anyone can tap Resolve on the alert. That closes it for the whole group.

03

Good to know

  • Not an emergency service. In a real emergency, also call for help by any other means you have.
  • Delivery is never guaranteed. It goes as far as your group's radios reach. How the radios reach each other
  • A help alert can send louder. Radio settings has an option to boost transmit power for help alerts.